2. TERMS & CONDITIONS

Last Updated: 1.6.2025

2.1 Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2.2 Use of Website

Permitted Use:

  • Personal, non-commercial use
  • Booking therapy appointments
  • Accessing information about our services
  • Contacting us for legitimate purposes

Prohibited Use:

  • Any illegal or unauthorized purpose
  • Transmitting harmful code or viruses
  • Attempting to gain unauthorized access
  • Harvesting personal information
  • Infringing intellectual property rights

2.3 Therapy Services

a) Service Description We provide psychotherapy and counseling services including:

  • Individual therapy
  • Couples therapy
  • Somatic Experiencing therapy
  • Gestalt therapy
  • Transactional Analysis
  • Online therapy sessions
  • Business counseling

b) Professional Relationship

  • Services provided are professional therapy services
  • Client-therapist relationship is confidential
  • Not a substitute for emergency medical care

c) Appointments

  • Appointments must be scheduled in advance
  • 24-hour cancellation policy applies
  • Missed appointments may be charged

2.4 Online Therapy Terms

a) Technical Requirements

  • Stable internet connection
  • Compatible device with camera and microphone
  • Private, quiet space for sessions

b) Limitations

  • Only available to clients physically located in Croatia
  • Not suitable for crisis situations
  • Technical issues may interrupt service

2.5 Payment Terms

a) Fees

  • Session fees as displayed on website
  • Payment due at time of service
  • Accepted payment methods: [specify]

b) Cancellation Policy

  • 24-hour notice required for cancellation
  • Late cancellations may incur full fee
  • Emergency exceptions considered case-by-case

2.6 Intellectual Property

a) Website Content

  • All content is owned by or licensed to us
  • Protected by copyright and intellectual property laws
  • No reproduction without written permission

b) User Content

  • You retain rights to content you submit
  • You grant us license to use for service provision
  • You warrant content doesn’t infringe others’ rights

2.7 Disclaimer of Warranties

**a) Website provided “as is” **b) No guarantee of uninterrupted access **c) Information for general purposes only **d) Not a substitute for professional medical advice

2.8 Limitation of Liability

To the maximum extent permitted by law:

  • Not liable for indirect or consequential damages
  • Total liability limited to fees paid for services
  • Not responsible for third-party content or services

2.9 Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

  • Your use of the website
  • Violation of these terms
  • Infringement of any rights

2.10 Governing Law

These terms are governed by the laws of Croatia. Any disputes shall be resolved in Croatian courts.

2.11 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

2.12 Contact Information

For questions about these terms:

  • Email: [email protected]
  • Phone: +385 91 616 7149
  • Address: I. Retkovec 3B, 10040 Zagreb, Croatia